Last Updated: July 16, 2026
What’s your return window?
You have 30 calendar days from the date of delivery to initiate a return for eligible items.
What condition must the item be in?
- Non‑defective returns: The product must be unused and still inside its original packaging with all accessories, manuals, and any promotional items included. We reserve the right to reduce the refund amount if items show signs of use, are missing components, or are returned without the original box.
- Defective, damaged, or incorrect items: These are handled on a priority basis. The condition requirements above do not apply; simply let us know the issue and we’ll arrange a full resolution at no cost to you.
How do I send it back?
Email info@bossesale.vip with your order number and a brief reason. We’ll reply with an RMA number and a free prepaid return shipping label.
Will it cost me anything?
No. We provide the return label free of charge and do not charge restocking fees. Returns are completely free for our customers.
Where do returns go?
All authorized returns should be addressed to:
BossesSale
317 Mangold Dr
Hutto, TX 78634
United States
Do not ship without first receiving an RMA number.
When will I get my money back?
Once your return is delivered and inspected at our facility, we process the refund within 1–2 business days. You will receive an email notification at that point. The funds are then sent back to your original payment method; depending on your bank or card issuer, it may take 7–10 business days for the credit to appear. PayPal refunds are typically faster.
Are any items final sale?
Certain hygiene‑sensitive products (e.g., opened personal care items) may be marked as non‑returnable on the product page. Such sales are final.